英语客服简历范文3篇

发布时间:2017-02-22 16:09

对客服求职或招聘的任一方而言,英文简历都具有着重要的现实意义。那你知道求职者该怎么写英文简历吗?下面是小编整理的英语客服简历范文,以供大家阅读。

英语客服简历范文(一)

sandy lin 15/f,tower2 ,bright china,building1,beijing.

summary of qualifications

demonstrated ability in the provision of sales support services.includes establishment of the client base,extensive customer servicing,telemarketing,cold calling and sales territory development.

consistently met/exceeded sales goals and instituted sales programs;sales increased from $8 to $25 million.

thorough knowledge of management production;assure timely and accurate presentation of goods;adept at coordinating delivery processes,organization of delivery schedules and monitoring delivery personnel.

extensive experience in facilitating operational procedures,respond to customer complaints;resolve problem elements;interact with credit department to ascertain customer account status.handle sourcing of vendors,contract negotiation,purchasing,correspondence,account adjustments and inventory control.

exceptional communication/interpersonal and organizational skills.

experience

1989-present oxbridge,inc.

interface with merchandising personnel,at all levels,and provide technical information on company products and services.

interact with customers,providing advice in the selection of products.monitor production to ensure realization of customer specifications.

collaborate with contracting merchandisers for contract negotiation on supplies.conduct extensive materials costing processes.

coordinate delivery schedules and monitor delivery personnel.

organize promotional demonstration activities for home and hew york marketing office.

respond to and resolve customer complaints.

manage office operations and produce correspondence.

control stock and conduct purchasing procedures.

assist sales department in establishing client base/sales territories.

education

1993-present prophet junior college

associate degree program

computer operations program:lotus 1-2-3,database iii,typing,word-processing(multimate),business math,speech communication,introduction to computers and english composition.

notice

background summary accentuates candidate's acquired professional skills and impressive track record.

listing relevant courses adds weight to candidate's educational credentials.

英语客服简历范文(二)

Anny Smith

D-90, 25th Street

Clewiston, FL, 0510

Cell: (123) 459 9784

Email: smith.anny@xx.com

Career Profile:

To get a position as a Customer Care Officer where my skills of handling customers will be utilized for the growth and development of the organization.

Professional strengths:

Possess seven years of experience in customer service

In-depth knowledge of basic operating systems

Flexible, attention to detail and ability to learn quickly

Possess excellent listening and responding skills

Ability to handle multiple tasks and solve customer queries efficiently

Possess good sales and customer service skills

Excellent administrative and organizational skills

Ability to maintain basic knowledge of products, pricing, promotions, procedures, and other important issues

Highly initiative to manage a busy workload without close supervision

Ability to build and maintain good relationship with customer

Educational Summary and Certifications:

Bachelor's degree in English from Daffodils Arts College in the year 19XX

Master's degree in English Language from university of XYZ in the year 19XX

Certification course in Communication skills from soft skills training center in the year 19XX

Professional Experience:

ABC Business Center Inc, State

20XX till date

Customer Care Officer

Responsible for dealing with customer relevant queries, complaints and request for information on products and services

Assigned the tasks of recording all communications between various parties

Handled the tasks of drafting documents as requested by Customer Care Manager

Prepared daily, weekly and monthly statistical reports

Responsible for generating ideas on ways to resolve problems and serve customers in a better way

Confirmed customer understanding of the solution and pro

ovided extra customer education as required

Techno Global Center Co Inc, State

20XX till date

Customer Care Officer

Assigned the tasks of processing customer orders as well as provides details about the products and services to customers

Handled the responsibilities of designing activities to improve business performance and customer satisfaction

Conducted needs-based selling by using non-scripted probing techniques to find customer requirements

Communicates effectively with teams in the program to ensure quality and timely expedition of customer requests

Handled the tasks of preparing customer correspondence and updating customer files

Assigned the tasks of responding to customer queries and concerns regarding product and services of the organization

Areas of Interest:

To apply my comprehensive customer service skills to meet the goals and objectives of the organization

To increase the sales and service of the organization by applying my excellent negotiation and customer service skills

Personal Details:

Name: Anny Smith

Date of Birth: XX/XX/19XX

Employment Status: Full time

Relationship status: Married

Reference:

Mr. Charlie Smith

Senior Customer Care Officer

Lopez Associates Co Inc, State

Cell: 123-589-3655

Email: smith.charlie@xx.com

英语客服简历范文(三)

Sandy Lin 15/F,TOWER2 ,BRIGHT CHINA,BUILDING1,BEIJING.

SUMMARY OF QUALIFICATIONS

Demonstrated ability in the provision of sales support services.Includes establishment of the client base,extensive customer servicing,telemarketing,cold calling and sales territory development.

Consistently met/exceeded sales goals and instituted sales programs;sales increased from $8 to $25 million.

Thorough knowledge of management production;assure timely and accurate presentation of goods;adept at coordinating delivery processes,organization of delivery schedules and monitoring delivery personnel.

Extensive experience in facilitating operational procedures,Respond to customer complaints;resolve problem elements;interact with credit department to ascertain customer account status.Handle sourcing of vendors,contract negotiation,purchasing,correspondence,account adjustments and inventory control.

Exceptional communication/interpersonal and organizational skills.

EXPERIENCE

1989-Present OXBRIDGE,INC.

Interface with merchandising personnel,at all levels,and provide technical information on company products and services.

Interact with customers,providing advice in the selection of products.Monitor production to ensure realization of customer specifications.

Collaborate with contracting merchandisers for contract negotiation on supplies.Conduct extensive materials costing processes.

Coordinate delivery schedules and monitor delivery personnel.

Organize promotional demonstration activities for home and Hew York marketing office.

Respond to and resolve customer complaints.

Manage office operations and produce correspondence.

Control stock and conduct purchasing procedures.

Assist sales department in establishing client base/sales territories.

EDUCATION

1993-Present PROPHET JUNIOR COLLEGE

Associate Degree Program

Computer Operations Program:Lotus 1-2-3,Database III,Typing,Word-processing(Multimate),Business Math,Speech Communication,Introduction to Computers and English Composition.

Notice

Background summary accentuates candidate's acquired professional skills and impressive track record.

Listing relevant courses adds weight to candidate's educational credentials.

延伸阅读:英文简历写作的注意事项

英文简历按照中文简历写,准会被人骂“傻瓜”。英文简历是进入外企的“敲门砖”,人家全凭你简历上寥寥数语判断你的能力,所以,你一定不能马虎。

一、 千万别罗罗嗦嗦

语言简练。对于求职者来讲,目的明确、语言简练是其简历行之有效的基础。如在教育背景中写相关课程,不要为了拼凑篇幅,把所有的课程一股脑儿地都写上,如体育等。这样不会有效,别人也没耐心看。

二、 千万别搞错顺序

包括求职者的姓名、性别、出生年月等,与中文简历大体一致。第二部分为教育背景(EDUCATION),必须注意的是在英文简历中,求职者受教育的时间排列顺序与中文简历中的时间排列顺序正好相反,也就是说,是从求职者的最高教育层次(学历)写起,至于低至何时,则无一定之规,可根据个人实际情况安排。

三、 切记把“技能”写清楚

在时间排列顺序上亦遵循由后至前这一规则,即从当前的工作岗位写起,直至求职者的第一个工作岗位为止。求职者要将所服务单位的名称、自身的职位、技能写清楚。把社会工作细节放在工作经历中,这样会填补工作经验少的缺陷。例如,您在做团支书、学生会主席等社会工作时组织过什么活动,联系过什么事,参与过什么都可以一一罗列。而作为大学生,雇主通常并不指望您在暑期工作期间会有什么惊天动地的成就。当然如果您有就更好了。

四、切记列举所获奖励和发表的作品

将自己所获奖项及所发表过的作品列举一二,可以从另一方面证实自己的工作能力和取得的成绩。书写上,奖学金一项一行。另外,大多数外企对英语(或其它语种)及计算机水平都有一定的要求,个人的语言水平、程度可在此单列说明。

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