旅游英语情景对话:投诉抱怨
如果想要出国旅游,那就有必要学习一些常用旅游情景对话,那么你想学习一些有关投诉的常用旅游英语口语吗?下面小编为大家带来投诉抱怨旅游英语情景对话,欢迎大家学习!
投诉抱怨旅游英语情景对话一
A:Housekeeping. May I help you?
A:房务管理部。我能为您服务吗?
B:Yeah, the people in the next room are a little loud. Could you do something about it?
B:是的,隔壁房间的客人有点吵。你可以帮我处理一下吗?
A:Of course. What room are you in , sir?
A:当然。先生,请问您在哪一间房?
B:I'm in Room 215.
B:我在215号房。
A:And do you know which room the noise is coming from?
A:您知道噪声是从哪间房传来的吗?
B:I don't know the number, but it's definitely the room that's next to the stairs.
B:我不知道房问号码,但一定就是楼梯旁边的那间。
A:Thank you. We'll take care of it. Please let us know if there's anything else we can do to make your stay more comfortable.
A:谢谢您,我们会处理的。为了让您住得更舒适,如果您有其他任何我们可以为您服务的,请您告诉我们。
B:OK.thanks. I really appreciate it.
B:好的。谢谢。真的很感谢你。
投诉抱怨旅游英语情景对话二
A:Maintenance Department. May I come in?
A:维修部。我可以进来吗?
B:Come in , please.
B:请进。
A:Did you call us?
A:是您给我们打电话的吗?
B:Yes. The television is not working properly.
B:是的。这个电视有些毛病。
A:What's the problem?
A:有什么问题?
B:The remote control doesn't work. I turned on the television , but I can't change the channel.
B:遥控器有问题。我把电视打开了,但是我无法换台。
A:Let me have a look. I think the batteries should be changed. Let me replace them with new ones. Now, it's working.
A:让我看看。我想电池可能该换了。我换上新的。好,现在行了。
B;That's great.
B:太好了。
A:Is there anything else I can do for you?
A:还有什么其他问题吗?
B:No , thanks.
B:没有了。
A:If you have any problems,just call us.
A:如果有问题,请给我们打电话。
B:OK. Thank you.
B:好的。谢谢。
投诉抱怨旅游英语情景对话三
A:Room Service. May I help you?
A:房间服务。有什么可以效劳?
B:This is Room 603. I'm afraid that the heating system doesn't work. It's very cold here.
B:这是603号房。好像是暖气系统坏了,这里很冷。
A:Have you switched on the radiator?
A:您有没有开暖炉?
B:Yes. I have switched it on for a long time. The room is still very cold.
B:有,我已开了很长时间了,但房间依然很冷。
A:We're terribly sorry for that. We'll send our staff io fix it now. Or do you want to change your room?
A:真是对不起。我们会派员工去维修。或者您想调房吗?
B:I prefer not to move first.
B:我暂时不想调房。
A:OK. Is it convenient for us to come now?
A:好的。我们现在就来您方便吗?
B:Yes , please.
B:方便。
投诉抱怨旅游英语情景对话四
A:Good morning,Maintenance Department.
A:早上好,工程部。
B:Hello. I'm having a problem with my air conditioner.
B:你好。我的空调机出毛病了。
A:Which air conditioner?
A:哪里的空调机?
B:The one in the bedroom.
B:在卧室里的那台。
A:What seems to be the problem?
A:请问是什么毛病?
B:There's no cold air coming out.
B:没有冷气。
A:May I have your room number,please?
A:请问您的房间号码?
B:512.
B:512.
A:OK,we'll send someone up to check it.
A:好的,我们派人上去检查一下。
B:I'm going out right now. But that's all right, you can come when I've gone.
B:我正要出去。不过没关系,你们可以在我走以后来。
A:Fine. The housekeeper will open the door and stay in the room with the repairmen.
A:好的,服务员会打开房间门并和修理工一起待在您的房间。
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