如何利用办公室英语婉转批评他人
下面是小编整理的利用办公室英语婉转批评他人的方法, 希望对大家有帮助。
一、Your boss tells you that you did a bad job. Yourcoworker criticizes you in front of your whole team.Ouch! It's not easy to take criticism, no matter whoit comes from. But, it is easy to soften the blowwhen you offer criticism to someone in English.Merely by altering your wording and your attitude,you can help someone grow as opposed to makingthem feel defeated.
你的老板说你的工作表现不好。你的同时在你的团队面前批评你。噢,不管谁在批评,总是不容易接受的。但是,当你委婉使用英语来批评某人是较容易接受的。只需要改变一点点你说的话及态度,你能帮那些人成长而非是他们感到挫败。
二、Avoid direct accusations
避免正面指责
Phrases like "You're wrong!" and "Your presentation was terrible!" have no place in effectivecriticism. In fact, it's best to leave the word "you" out, if at all possible. Personal attacks makepeople feel defensive, and then they won't really listen to anything you have to say.
一些表达的方式像是"You're wrong!"及"Your presentation was terrible!"皆不是有效的批评。事实上,如果可能的话,舍去“你”这个字。个人攻击将使人们会使人自我防御,然后他们将不会听进去你说的任何话。
三、Soften with compliments
说些和蔼赞美的话
四、Before starting with the criticism, warm the person up with compliments. If you arediscussing their work, find several things you truly like about what they have done. Forexample, "I enjoyed your presentation today. You presented a lot of good and helpfulinformation in it, and I can tell you put a lot of effort into it. I appreciate your hard work." Thiswill lower their defenses and make them feel appreciated。
在给予批评以前,先说一些赞美的话给对方暖身暖身。如果你正在探讨他人的工作,找一些你真的喜欢他们所做过的事。例如:"I enjoyed your presentation today. You presented a lot of good and helpfulinformation in it, and I can tell you put a lot of effort into it. I appreciate your hard work."这将减少他们的防卫自己并让他们有欣慰之意。
五、Don't continue with "but"
However, a short, vague compliment followed by “but” such as "It was a helpful talk, butyou really need to improve your presentation skills" won’t do much to help the process. Afteryou've shared your compliments, allow them time to be absorbed. Immediately following yourcompliment with a "but" will destroy all you've tried to accomplish by making your praiseseem false and insincere。
切勿使用'but'
不管如何,由一些'but'的简短模糊赞美,像是:"It was a helpful talk, but you really need toimprove your presentation skills."将对于事情不会有太大的帮助。在你已经分享你的赞美之后,允许他们有吸收它的时间。立刻接着马上
六、Advise with advice
Remember that the goal of constructive criticism isn't to make the person feel terrible; it'sto help them grow. Instead of directly accusing the person, try to get the message through tothem in the form of light-hearted advice. Phrases like, "Next time you might want to ? or "I findit helpful to ? can take away the blame while still leaving an impact: "Next time you mightwant to give a little more attention to the audience. I find it helpful to look people in the eyeswhile I am speaking."
给出建议
记住:有建设性的建议的目标不是让对方难受,而是帮助人成长。避免直接的指责他人,试着将讯息以轻松愉快的方式传达给对方。表达方式像是:"Next time you might want to "或"I find it helpful to "当仍然带有冲击性的时候可以冲淡指责意味:"Next time you might want to give a little more attention tothe audience. I find it helpful to look people in the eyes while I am speaking."
七、Stay specific
People can't change overnight, especially if they don't get detailed direction. Simply saying"you need to work on your presentation skills" won't help a soul! Be detailed in your advice,and don't overload anyone with criticism. Remember, you want them to keep trying andimproving. Don't leave them feeling defeated!
明确的表达
人是无法一夜之间改变的,尤其当他们无法获得详细引导的时候。简单地说:"you need to work on yourpresentation skills"对于心灵将没有帮助!将你的建议详细些,不要给予负荷不了的批评。记得,你希望他们是不断的尝试及改进。不要使他们感到如此挫折!
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