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酒店销售英文简历模板(一)

Personal Details

Name: Miss. LU JIA NAN Nationality: China (Mainland)

Current Place: Haizhu Height/Weight: 163 cm 45 kg

Marital Status: Single Age: 29 years

Career Objective

Application type: Oversea Student

Preferred job title: Hotel / Hotel Manager: Reservation Supervisor 、 Training Lecturer / Consultant: 、 :

Working life: 5 Title: primary title

Job type: Full time Expected Start date: In a day

Expected salary: ￥8,000--￥12,000 Preferred working place: Haizhu Tianhe Yuexiu

Work experience

Company's name: White Swan Hotel, GuangzhouBegin and end date: 2004-12-2009-06

Enterprise nature: State-owned enterprisesIndustry: Hotel/Traveling

Job Title: Reservation Supervisor

Job description: o Perform revenue management to generate additional revenue for an 800-rooms property through control of accurate reservation, and overbooking.

o Manage reservations of MICE, airline crew, government, tour group, and F.I.T. appropriately, in order to maximize room revenue.

o Manage daily available room status; provide update rooms information and room rates to every Booking Center and online distribution channels.

o Utilize the property management system to collect all the reservation data and prepare monthly customer analysis report to Sales and Marketing Manager as well as Front Office Manager.

o Provide training to develop team members’ potential.

o Yearly appraisal of employees’ performance.

o Handle customers’ complaints and provide service recovery to ensure guests become brand apostles.

Reasons for leaving: Study abroad

Educational Background

Name of School: JAMES COOK UNIVERSITY

Highest Degree: Master Date of Graduation: 2010-10-31

Name of Major 1: Int'l Tourism and Hospitality Management Name of Major 2:

Education experience:

Start date End date Education organization Majors Certificate Certificate No

2000-09 2004-06 GUANGDONG UNIVERSITY OF BUSINESS STUDY TOURISM MANAGEMENT BACHELOR 105921200405002297

2009-10 2010-10 JAMES COOK UNIVERSITY MITHM MASTER 200100786K

Language Ability

Foreign Language: English Level: excellent

Chinese level: perfect Cantonese Level: perfect

Relevant skills and abilities

Good common on customer service; I am a fast learner and always passionate about challenge. I can work under pressure.

Self-recommendation letter

酒店销售英文简历模板(二)

Sandy Lin 15/F,TOWER2 ,BRIGHT CHINA,BUILDING1,BEIJING.

OBJECTIVE:

To contribute developed customer relations and administrative skills to a challenging in a hotel.

SUMMARY OF QUALIFICATIONS:

Developed interpersonal skills,having dealt with a diversity of clients,professionals and staff members.

Detail-and goal-oriented.

Function well in high-stress atmosphere.

Knowledgeable on both EECO and APTEC computers systems.

CAREER HISTORY

1992-Present THE OLIVER HOTEL,Whitewater,KS

Hotel Clerk

Resolved guests' needs.Controlled reservation input utilizing EECO computer system.Handled incoming calls.Maintained daily reports involving return guests，corporate accounts,and suite rentals.Inspected rooms.

1988-1991 WALDEN HOTEL,Walton,KS

Hotel Clerk

Trained personnel.Handled telephone,international fax and telex bookings.Maintained daily and monthly reports tracking demands and guaranteed no-show billing.Utilized APTEC computer for inputting group booking and lists.

1986-1987 WALDEN HOTEL,Walton,KS

Sales Associate

Assisted customers.Maintained stock.Opened/closed shop.Tracked best selling novels,and made recommendations to customers.

1983-1985 BETHEL COLLEGE,North Newton,KS

Secretary

Responsible for general clerical duties.Resolved inquiries.Assisted in locating guest speakers.

EDUCATION

BETHANY COLLEGE,Lindsborg,KS

Bachelor of Science;Sociology,1983

PREFERENCES

Furnished upon request.

Candidate's customer relations and administrative skills,essential in the hotel/hospitality field,are emphasized throughout the resume.

Education is de-emphasized because candidate's work history is strong.